Q. Does a single ticket ensure me a seat?
A. Provided that you are seated at least five minutes before a film’s start time, you will have a seat. However, all seats are on a first-come, first-served basis after the VIPs and return line/multi-ticket holders are seated. There will be sold-out films, so it is best to queue up early.

Q. How early should I show up?
A. We cannot predict how popular a film will be and recommend being there 30 minutes to one hour before the start time.

Q. How can I optimize my seating and film selections?
A. Festival screenings are a community experience. To help plan your viewing/queuing strategy, be sure to talk with fellow movie lovers while in line about which films are attracting the largest audiences.

Q. If a movie is sold out should I just give up?
A. No. Sometimes ticket holders do not show up and we form a “rush line” before the film’s start time for those Festival-goers who want seats that have not been taken. Rush-line seats are released five minutes before the film starts and are always at the front of the auditorium. Also, please keep in mind that it may be difficult to find seats together.

Q. How do I decide which kind of ticket or pass to purchase?
A. There are multiple ways to experience the Festival:

If you want to be first into the auditorium and not have to preselect physical tickets, then you should become a Scottsdale Film Forum member at the Supporting level or above, which offers full access to all Festival filmsand a full-color VIP pass.

If you want to be first into the auditorium and do not mind preselecting your tickets by Nov. 1 at 5 p.m., then you should purchase a Blue/black-and-gray VIP pass, which enables you to select up to 24 tickets, including the opening night reception and film.

If you do not require priority seating, do not want to attend the opening night film with reception and want to see up to 23 films at a significant discount, a Festival discount package is for you.

If you want to buy 10 tickets to any Festival screenings of your choice, the Build-a-10 Package is for you – and it also gives you a special discount. (Opening night film is not included in this package.)

If you want to buy five tickets to any Festival screenings of your choice, the Build-a-5 Package is for you – and it also gives you a special discount. (Opening night film is not included in this package.)

VIP passes and Package orders are only available until Nov. 1 at 5 p.m. Once the Festival starts, you may purchase single tickets at the box office at full price. Single tickets will not be sold online.

Q. What are the benefits of membership?
There are multiple membership options offering different levels of benefits such as all-access VIP passes, invitations to special sneak-preview screenings and member events, opportunities to purchase discounted Festival tickets and much more. Consult the membership page by clicking this link. https://web.ovationtix.com/trs/store/28135/packages

Q. When and where do single tickets go on sale at the theatre?
A. Single tickets for all films (Nov. 2–6) will be sold at Harkins Shea 14 during the Festival subject to availability.

Box Office Locations and Hours:

Harkins Shea 14 Theatre

7354 E. Shea Blvd.
Scottsdale, AZ 85260
Box Office Hours Nov. 2 – 6:
9:30 a.m. – 11 p.m.

Q. What can I do to ensure my comfort during the Festival?
A. Since auditorium temperatures fluctuate, bring a sweater or light jacket. Please take time to eat and wear comfortable shoes for waiting in the queues. Your neighbors in line can share a wealth of good suggestions, so make new friends and get the buzz on Festival films they may have already seen.

Q. Where should I stay?

A. We highly recommend our sponsor hotels in the area and click the links for the special offers for Scottsdale Film Festival guests:

Best Western Sundial Plus
7320 East Camelback Road
Scottsdale, AZ 85251

Reservations: 480-994-4170 (mention the Scottsdale Film Fest Group ID: 6M3LG9N3)


Salt River Courtyard Marriott
5201 North Pima Road
Scottsdale, AZ 85250

Reservations: 480-745-8200 (mention the Scottsdale Film Fest)

(Last day to book for the special rate is 10/19/17)